Terms of Service

Last updated: November 17, 2025

1. Agreement to Terms

By accessing and using Reachfinder, you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to these Terms of Service, please do not use our service.

2. Description of Service

Reachfinder is a web crawling platform that extracts contact information from websites, including:

  • Email addresses
  • Phone numbers
  • Social media profile links
  • Cal.com booking links

Users submit URLs, and our service crawls the specified websites to find and extract this information. Results are displayed in real-time through our user interface.

3. Account Registration

To use Reachfinder, you must create an account using one of our supported authentication methods:

  • Email OTP (One-Time Password)
  • Google OAuth (Gmail)

You are responsible for:

  • Maintaining the confidentiality of your account credentials
  • All activities that occur under your account
  • Notifying us immediately of any unauthorized use

4. Credit System and Pricing

Credit Packages

Reachfinder operates on a pay-as-you-go credit system with no subscriptions:

  • 334 credits for $5
  • 800 credits for $12

Credit Usage

  • Credits are consumed based on the number of pages crawled
  • You can set page limits for each crawl to control costs
  • Higher page limits provide more comprehensive results but cost more credits
  • Credits do not expire as long as your account remains active

Refunds

Credit purchases are generally non-refundable. However, we may provide refunds at our discretion in cases of service malfunction or billing errors. Contact us to request a refund.

5. Acceptable Use Policy

You agree to use Reachfinder only for lawful purposes. You must not:

  • Crawl websites that explicitly prohibit automated access in their robots.txt or terms of service
  • Use the service for spamming, harassment, or any illegal activities
  • Attempt to overwhelm or harm our infrastructure or third-party services
  • Violate any applicable data protection laws, including GDPR and CCPA
  • Use the extracted contact information for unauthorized marketing purposes
  • Resell or redistribute the data extracted through our service without permission
  • Attempt to reverse engineer or copy our service

6. Multiple Concurrent Tasks

Reachfinder allows you to run multiple crawling tasks simultaneously. While we do not impose strict limits on concurrent tasks, we reserve the right to throttle or limit usage that we determine to be excessive or abusive.

7. Data and Results

Data Storage

We store only the contact information extracted from crawls (emails, phone numbers, social media links, and Cal.com links). We do not store the complete content of crawled websites.

Data Accuracy

While we strive to provide accurate results, we do not guarantee the accuracy, completeness, or reliability of the extracted contact information. Results depend on the structure and content of the websites being crawled.

Data Ownership

You retain ownership of the URLs you submit and the results generated from your crawls. However, you must ensure you have the legal right to crawl the websites you submit.

8. Third-Party Services

Reachfinder relies on third-party services:

  • Convex: Backend database and real-time functionality
  • Clerk: Authentication and user management
  • Firecrawl: Website crawling engine

Service availability and performance may be affected by these third-party providers. We are not liable for any disruptions caused by third-party service failures.

9. Service Availability

We strive to maintain high availability but do not guarantee uninterrupted service. We may temporarily suspend service for maintenance, updates, or due to circumstances beyond our control. We will provide reasonable notice when possible.

10. Intellectual Property

Reachfinder, including its design, features, and functionality, is owned by Igor Kirnosov s.p. and protected by international copyright, trademark, and other intellectual property laws. You may not copy, modify, or distribute any part of our service without explicit permission.

11. Limitation of Liability

To the maximum extent permitted by law, Reachfinder and its operators shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to:

  • Loss of profits or data
  • Loss of goodwill or business interruption
  • Personal or property damage
  • Any damages resulting from your use or inability to use the service, even if we have been advised of the possibility of such damages

12. Indemnification

You agree to indemnify and hold harmless Reachfinder, its operators, and affiliates from any claims, damages, losses, liabilities, and expenses (including legal fees) arising from:

  • Your use of the service
  • Your violation of these Terms of Service
  • Your violation of any rights of another party
  • Your use of extracted contact information

13. Termination

We reserve the right to:

  • Suspend or terminate your account at any time for violation of these terms
  • Refuse service to anyone for any reason
  • Discontinue the service at any time with reasonable notice

You may delete your account at any time through your account settings. Upon termination, your right to use the service will immediately cease.

14. Changes to Terms

We reserve the right to modify these Terms of Service at any time. We will notify users of any material changes by posting the new terms on this page and updating the "Last updated" date. Your continued use of the service after such modifications constitutes acceptance of the updated terms.

15. Governing Law

These Terms of Service shall be governed by and construed in accordance with the laws of the jurisdiction in which Igor Kirnosov s.p. operates, without regard to its conflict of law provisions.

16. Dispute Resolution

Any disputes arising from these terms or your use of Reachfinder shall be resolved through good faith negotiation. If negotiation fails, disputes may be submitted to binding arbitration or the courts of the applicable jurisdiction.

17. Contact Information

For questions about these Terms of Service, please contact us at:

Email: support@reachfinder.dev

18. Severability

If any provision of these Terms of Service is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary so that the remaining terms remain in full force and effect.

19. Entire Agreement

These Terms of Service, together with our Privacy Policy, constitute the entire agreement between you and Reachfinder regarding your use of the service and supersede all prior agreements and understandings.