Privacy Policy

Introduction

Welcome to Reachfinder. We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our website crawling and contact extraction service.

Information We Collect

Authentication Information

We use Clerk for authentication services. When you sign up or log in, Clerk collects and stores your email address. We support two authentication methods:

• Email OTP (One-Time Password)
• Google OAuth (Gmail)

Important: We do not store your email address in our Convex database. All email information is stored and managed exclusively by Clerk.

Crawling Results

When you use Reachfinder to crawl websites, we store only the following information:

• Email addresses found on crawled websites
• Phone numbers found on crawled websites
• Social media profile links found on crawled websites
• Cal.com links found on crawled websites

We do not store the complete content of crawled websites, only the specific contact information extracted.

Usage Information

• Credit balance and transaction history
• URLs submitted for crawling
• Page limits set for each crawl
• Task creation and completion timestamps

How We Use Your Information

We use the collected information to:

• Provide and maintain the Reachfinder service
• Process your crawling requests
• Manage your credit balance and purchases
• Display your crawling results in the user interface
• Improve our service and user experience
• Communicate with you about your account and service updates

Data Storage and Security

Backend Infrastructure

We use the following services to power Reachfinder:

• Convex: Stores your crawling results and usage data
• Clerk: Manages authentication and stores your email address
• Firecrawl: Powers our website crawling functionality

All data is encrypted in transit and at rest. We implement industry-standard security measures to protect your information from unauthorized access, disclosure, alteration, or destruction.

Third-Party Services

Reachfinder integrates with the following third-party services:

• Clerk: For authentication services (see Clerk's privacy policy)
• Firecrawl: For website crawling (see Firecrawl's privacy policy)
• Polar: For handling credit purchases (your payment information is processed securely and not stored on our servers)

Your Rights

You have the right to:

• Access your personal data stored in our system
• Request correction of inaccurate data
• Request deletion of your account and associated data
• Opt out of marketing communications

To exercise any of these rights, please contact us through the contact information provided below.

Data Retention

We retain your crawling results and usage data for as long as your account is active. If you delete your account, we will remove your data from our systems within 30 days, except where we are required to retain it for legal or regulatory purposes.

Cookies and Tracking

We use essential cookies to maintain your session and provide core functionality. We do not use advertising or tracking cookies. Your authentication state is managed by Clerk's session management.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date at the top.

Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Email: support@reachfinder.dev